Superior service matters for family-run independent T Pennack & Sons

T Pennack & Sons, based in Chelmsford, Essex, recently took delivery of two immaculate used Mercedes Binz limousines from Superior UK Automotive Ltd.

Established in the early 1800s, this highly regarded family-run independent owned by Anthony Pennack and his wife, Angela, is run by son Philip and daughter Sarah Pennack, who represent the 7th generation of the Pennack family.

Director Philip Pennack explains why Superior UK was first choice when it came to updating their Mercedes-Benz funeral fleet. 


Philip commented, “Our family have lived in the village of Great Baddow since the early 1700s, and we are proud to have served our local community for so many generations. We believe it is important to offer the very best service to families and maintain a professional fleet of vehicles and we endeavour to work with other independent businesses wherever possible.” He added, “We expect the same high standards of personal service we adhere to from our suppliers, and we have never been disappointed with Superior.”

Superior’s Jon Helm delivered both limousines to Pennack & Sons’ premises in the village of Great Baddow, where the firm runs a fleet of Mercedes Hearses and a Mercedes Vito removal vehicle.

Philip commented, “The service from Jon was fantastic; he listened to our requirements, matched us up with two perfect used limousines and delivered them ready to go and in pristine condition.”

He added, “The vehicles are very smooth and comfortable to drive, and they are an upgrade on what we had before. Our Mercedes fleet looks superb when we are out at funerals, and we have had so many good comments from staff and families. We would wholeheartedly recommend Superior and will certainly be using them again in the future.”

Superior UK’s Jon Helm added, “The Pennack family have always been a pleasure to deal with, and we truly appreciate their business.”